Damn I'm really stuck and don't know what to do!

Hi. My brother broke the little black thing that you plug in the sound card and the optical cable, I think it's an RCA to To-slink adapter, I'm not sure. Anyways, he just moved the laptop while everything was plugged and it broke, it is made very cheaply!

Now the problem is that I have NO idea where to get this piece and I have been stuck without sound for weeks now. I had ordered what I thought was the right thing but ended up not working, it has the same outputs but I can't get the sound through it... I looked at the broken one and there's a little transparent tube in it that I don't have in the one I bought...

So is there any way I can order this thing online? Does sondigo ship them?

Thanks in advance.

Hi, What you are looking for

Hi,
What you are looking for is a Toslink to 3.5mm optical adapter. We don't sell any replacement parts, but these are pretty common in A/V stores, and I'm surprised that you found one that looks similar but doesn't work.

Most adapters have a small glass part on the 3.5mm end, which is probably the transparent tube you mention. I'm not sure if one of these adapters would work without the glass part (which I assume is used to focus the optical beam). You might want to return the adapter you purchased and pick up a new one that has this glass part.

This is the only thing I

This is the only thing I could find online...

http://www.monoprice.com/products/product.asp?c_id=104&cp_id=10423&cs_id...

and are those that I ordered but do not come with the little plastic thing.

That adapter looks very

That adapter looks very similar to the one that I am using, so it should be ok. Is there some glass inside the gold tip?

It's also possible that the toslink cable and/or the Callisto's output jack were damaged in the impact. Have you tried using a different cable?

Yes I thought about that,

Yes I thought about that, and tried a different cable (the one working on my main computer right now) but it didn't work. I'm sure it's just the adapter, because it doesn't have the glass tube in it(actually it does have something in it, it isn't empty but the other one in the callisto package was different and I could take it off). I also had ordered two of them and tried both of them, they both didn't work. Could be the sound card but I doubt it

You're not referring to the

You're not referring to the clear plastic tube that comes on the adapter with the Callisto, are you? That part is only for protection when the adapter is not in use.

No no no, I am not referring

No no no, I am not referring to that!

Edit: I managed to glue back the adapter together. I put it in the dongle and checked if there was red light coming out of it, and there was. But when I plug in any of my 3 optical cables, I won't get any sound.. I'm really confused here...the sound card never received any sort of impact or anything, it was just the adapter that broke when the laptop got moved, but now the adapter should work fine since I see the red light through it right? what could be the problem? =/

Wow... little update on

Wow... little update on this... I managed to make it work... well not exactly cause it's really not practical for me but it still does work...

You see I have always been using a 3 way signal switcher(one for the main computer sound card, one for my PlayStation 3 and the last one for the laptop) this is the item in question (http://www.monoprice.com/products/product.asp?c_id=104&cp_id=10423&cs_id...)

But when I unplugged the cable from there and plugged in directly into my A/V receiver it works, for some reason. So I tried switching the cables from the splitter to see if there was something wrong with the slot used for the laptop and they all work fine with the computer and the ps3 but not for the laptop, it's almost as if the signal just cannot make it as far as it used to from the callisto, like it's not strong enough anymore to do 2 cables length I see the red light at the end of the cable that enters the A/V though. I don't get it.. at all.

Edit: I've actually checked with my main optical cable from my computer using a Sondigo Inferno, and the red light is a lot stronger when pointing at something than the one coming from the Callisto. That would explain it. But I never had a problem in the past with the adapter that came with the callisto. Could it be that this adapter I bought (the one linked at in one of my previous posts) is less good? It is smaller after all...

It could be that the optical

It could be that the optical converter you're using doesn't pass as much light, and is therefore weakening the signal.

It's also possible that the Callisto's output jack was damaged and is putting out less light, although that seems pretty unlikely to me.