After months of flawless use, sudden inability to connect

Hello.

I have the newer firmware on my Sondigo, so I am using the 2.6 beta software. Connections from my Vista machine work fine.

For the past couple of months, connections from my XP machine have also worked fine. However, a couple of days ago, the following behavior started when I try to connect from my XP machine.

I hit the "Connect" button, and my computer name does show up on the Sondigo screen as connected. The blue light flashes once or twice on the Sondigo box and then stops. The buffer graph moves, but my buffer size never increases above 0%. And no music is streamed through the system. After a minute or two, the software on the XP machine will recognize that there is no connection and drop the pretense that there is one. Then I can try CONNECT again, and the whole thing repeats itself.

I tried de-installing and then re-installing the software, but there seems to be no change in behavior.

I can connect doing the "Connection Setup" from the XP computer. The only thing I can't do is actually play music through the thing.

Any clues as to what might be going wrong?

Please advise...

Hi Christian, It's possible

Hi Christian,
It's possible that there is some incompatibility with the WPA2 implementation on your router. I run the Sirocco with WPA2, but there have been one or two people previously who could not get it to work with their router. Try WPA (or WEP as a last resort), and see if they work, if only to see if that is the problem.

connection problems

I recently turned the security features of my router - turned off the automatic broadcasting and turned on the WPA2 encryption. I am now unable to connect to my Sirocco. Previously everything was working fine with the Sirocco connected directly to the router via an ethernet cable. I have tried reconfiguring the unit with the wizard without any success. Any suggestions?

Thanks,

Christian

Hi malick, That doesn't

Hi malick,
That doesn't sound very promising. If you have tried all of those possibilities, it sounds like your Sirocco might be dead. If it's still covered under our 1 year warranty, contact us at [support at sondigo dot com]

No contact to unit...dead?

Hi,

I'm trying to see if my device is dead. It worked fine for months, then just seemed to stop. No wireless light, no audio. I tried today to plug directly into on the computer (XP SP3) ethernet port, and can't get any response, either through the set-up wizard (no device found) or through browser pointing to 192.168.1.254. At least there is a POWER light and a LAN light on. I tried re-installing the original driver after uninstalling, still no luck. I even tried connecting it to my notebook and using 192.168.1.254 through the browser again. Reset doesn't seem to do anything as that light doesn't light up. Any ideas?

Fixed - thank you.

I had already tried the power-cycle, but it was the reset that did it. (parenthetically, the reset was a real pain because my net has WEP security, and I had to go track down the key and all that... so I hope this isn't a frequent process! Thanks!)

There could be something

There could be something wrong with the Sirocco, or it could be a networking problem. Here are the first things I would try:

- Reset your router (just unplug it and plug it back in).
- Reset the Sirocco by holding down the recessed reset button for about 10 seconds. Then connect it by Ethernet to the PC and run through the setup wizard to reconfigure the device.

You are on to something

Interesting. I would have bet, but cannot guarantee, that connections from the Vista machine were working fine over the last several days as I was experiencing trouble from the XP machine. But now trying again, the behavior from both machines is identical. I press the "Connect" button, and in both cases the "Buffer Usage History" graph starts to move, but no yellow line showing Buffer Usage shows up, Buffer stays at zero, machine name leaves the "Owner Name" box, and most importantly of course, no sound comes out of the Sondigo.

Is something wrong with the box itself?

-stephan

Hi, Connections from the

Hi,
Connections from the Vista machine still work ok? Were there any big installations/updates on the XP machine recently (like SP3)?